Terms and Conditions of Service
Terms and Conditions of Service
At VW Parts Ltd we are committed to protecting the privacy and security of our customers and site visitors. The team here at VW Parts Ltd are customers ourselves so we fully understand the importance of keeping your data secure and private.
This privacy notice therefore aims to be completely transparent about how we handle and use your personal information. We’ve tried to keep this policy as jargon free as possible, but if you are unsure of any terminology or have any questions or suggestions, please contact our Data Protection Officer using the contact details below.
Who we are:
VW Parts Ltd (referred to in this policy as “we”, “us” or “our”) is a trading name of:
VW Parts Ltd Ltd.
info@vwpartsltd.co.uk
The following section tells you what personal data we may collect from you:
How we use your personal data
We’ll never make your personal data available to anyone outside VW Parts Ltd for them to use for their own marketing purposes without your prior consent.
At VW Parts Ltd, we collect data to give you a better experience, improve our products and services, and bring you the very best offers and competitions that we think you’ll be interested in. Put simply, we can give you more of what you love, when we understand you better. Here we explain the choices you have when it comes to receiving marketing communications and being invited to take part in market research.
We may make use of profiling your personal data to produce more relevant and tailored communications by having a deeper understanding of your interests, behaviours and personal preferences. This information helps us provide a better experience for our customers.
Profiling can help us target our resources more effectively through gaining an insight into the background of our customers and helping us to build relationships that are appropriate to their interests.
If you have any specific questions in relation to how your information is processed, then please contact us
Processing your data using our Legitimate Interests
We have a number of lawful reasons that we can use (or ‘process’) your personal data. One of these lawful reasons is called ‘legitimate interests’.
Broadly speaking legitimate interests means that we can process your personal information if:
The following are some examples of when and why we would use this approach during our normal course of business:
When we process your personal information for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
We will look after your data, we will protect the data that you entrust to us via appropriate security measures and controls. We’ll also ensure that other businesses we work with are just as careful with your data.
Your data outside Europe
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.
We have ensured that appropriate protections are in place to make sure your personal data remains adequately protected and is treated in line with relevant Data Protection laws. Details of who we share data with outside the EEA will be published in this section before 25th May 2018.
How long we hold your data:
We hold your information only as long as necessary for each purpose we use it, we will provide detailed information about our retention in this section before 25th May 2018 to give you an understanding of how long we hold your information for.
What can I do?
If you would like to request erasure of your personal data, please contact us via the contact us section. Please note that each request will be reviewed on a case by case basis and where we have a lawful reason to retain the data, it may not be erased.
You have the right to restrict processing in certain situations such as:
You have the right to data portability in certain situations. You have the right to obtain and reuse your personal data for your own purposes via a machine-readable format, such as a .CSV file. This only applies:
You have the right to object to the processing of your data in the following circumstances:
Not happy or concerned?
If you feel that VW Parts Ltd has not upheld your rights, we ask that you contact our Data Protection Officer so that we can try and help – Send email to info@vwpartsltd.co.uk
If you are not satisfied with our response, or believe we are not processing your data in accordance with the law you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Their details are supplied below:
Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5A
Telephone:
0303 123 1113
Website:
www.ico.org.uk
How to contact us:
VW Parts Ltd
Email: info@vwpartsltd.co.uk
Cookie Policy
VW Parts Ltd cookies, like all cookies, are small files that websites put on your computer to help make your visits relevant, easier and faster. Most cookies are essential for websites to work and others remember details about you to give you a better and more enjoyable online experience. For example, a cookie will remember products that you put in your shopping basket, without this cookie, you will have to add those items to your basket every time you visit a different page on that website. So as you can see, cookies are very important in the function of any website. Below we will be talking about the different types of cookies that we use and what they are used for, please read through this information to ensure an understanding of cookies and how they are used.
What Are Essential Cookies?
Essential cookies are what make our website work properly when customers come to buy our products. They help you move from page to page to do the things that you have visited the website for, like shopping. Without these cookies you would have to log into your account every time you visited a different page. To shop at VW Parts Ltd you will need to have cookies enabled because we use cookies to remember what items are in your shopping basket, and without these, you will need to add these items to you basket again every time you move to a different page – making it impossible to purchase anything. Please note that these cookies WILL NOT harm your computer and WILL NOT store any personal information such as your credit card details.
What Do These Cookies Do?
We have provided this information to you as part of our initiative to comply with the recent laws and legislation. We want to be clear and honest when it comes to your privacy when shopping with VW Parts Ltd as we know that you expect nothing less than our best.